The Original Petrillo's

750 W Rte 66
Glendora, CA

for The Original Petrillo's
by Walt
over 2 years ago
WOW Grew up around the corner from original PETRILLO'S and loved going there. Have takeout from this location at least 2 times per month. First time eating at the restaurant and can say it will be my last. Service was flat out horrible. Receptionist was clueless - people waiting a long time for a table when there were lots of empty tables and booths readily available. Waitress was absolutely terrible - came by our table twice during the entire meal. Busboy was the only one who seemed to have a clue and the only one who seemed to care. I tipped the busboy and left the waitress exactly what she deserved for her efforts ($0.11). Food was marginal and definitely not worth putting up with service like we endured. What a disappointment.
by dee
about 3 years ago
I wasn't going to complain but we were planning have Italian today and cannot decide where to go considering distance. after reading the previous comment I now have decided. we also had a bad experience at this site. the staff was so rude and spent more time in the kitchen then serving customers. Sample: my food was so cold I had to wait after telling one waitress and she proceeded to tell me we were not her table but she would tell our server. after more then 5 minutes the server came and then had the nerve to tell me the food wasn't cold when she brought it to me. So another 5 passed and again brought a luke warm plate. Just because the place feels hot does not mean the food is. We took containers and took the food home (no tip) Both servers seemed to spend a lot of time in the kitchen, we were close enough to hear the laughing and talking. Terrible, terrible service. Needless to say we will be going to Montclair for dinner. I will not ever recommend this site for food.
by susuan pepper
almost 4 years ago
It's sad! Petrillo's could definitely be a good italian restaurant......... but the customer services is horrible. Every time I think about ordering good tasting pizza, I think Petrillo's but then every time I am dooped by anyone who answer the phone to take my order or anyone who ring my order up. What's up with that? Are you guys only hiring "family" so it's ok for them to act however they want and you can't fire them? Time to evaluate your employee.......